Posted by Pooja Patel.
The Federal Trade Commission sued Volkswagen for advertising a false claim that their vehicles are environmental friendly and “clean diesel.” Volkswagen is a German manufactured car company. The vehicles that are being affected with this law suit are 2009 through 2015 Volkswagen TDI diesel models of Jetta’s, Passat’s, and Touareg SUVs, also the TDI Audi models. The sale price for these affected vehicles ranges from the least expensive $22,000 Volkswagen to the most expensive $125,000 Audi model. Volkswagen advertised its “clean diesel” vehicles through major advertisement such as Super Bowl Ads, print ads, and of course social media advertisement.
Volkswagen claims their cars are “low-emission, environmentally friendly” and “met emissions standards and would maintain a high resale value.” These claims are alleged to be false. Volkswagen claimed that their cars had low emission and it is “clean diesel.” This means the vehicle would produce low Nitrogen Oxide by 90 percent or less. Instead, the FTC complaint states that the vehicle produces up to 4,000 percent more that the legal limit. This is harmful and dangerous to the customers, since it can cause health problems as well as environmental problems. Also, Volkswagen claimed that they met the emission standards and also would maintain a high resale value, but these claims were also false. According to the FTC, Volkswagen has installed illegal software that helped it pass emission standards.
The chairwoman of FTC, Edith Ramirez, stated that “Our lawsuit seeks compensation for the consumers who bought affected cars based on Volkswagen’s deceptive and unfair practices.” Volkswagen is also looking at a potential of $20 billion-dollar fine for violating the clean air regulations. The lawsuit is still yet to be settled therefore; exact fines are not yet confirmed. But Volkswagen’s spokeswoman, Jeannine Ginivan, responded to this issue and said, “Our most important priority is to find a solution to the diesel emissions matter and earn back the trust of our customers and dealers as we build a better company.”
In my opinion, the actions Volkswagen took were definitely unethical; they were more concerned about gaining profits. They also put consumers’ lives at risk. I think the Federal Trade Commission did the right thing by suing the Volkswagen company.
Pooja is an accounting and finance major at the Feliciano School of Business, Montclair State University, Class of 2019.
Posted by Michael Larkin.
When one checks into a hotel, one would expect to have their information stored in a company’s database, but one would not expect that database to get compromised. Wyndham Worldwide Corporation was using a property management system that stored customer’s names, addresses, and credit card number. On three separate occasions in 2008 and 2009, Wyndham was hacked and this information was pulled off of over 600,000 accounts. Damage was approximately $10.6 million and the Federal Trade Commission (FTC) brought Wyndham to trial.
Even though Wyndham was the company that got hacked, it was the customers who got hurt and that is why the FTC filed against Wyndham. The FTC argued that the hacks were caused due the very limited security that the management system used. It was found that the credit card numbers could easily be read, passwords were easy to guess, and a firewall was not deployed along with various other issues. Wyndham argued that the FTC had no right to file a suit against them and that the unfairness and deception claims were not sufficiently validated. It was founded that Wyndham didn’t provide a fair system for its customers and the court required the company to change in order to protect its customers. Mainly, Wyndham needs a more comprehensive security program in order to protect account information and also conduct annual information security audits and maintain a safeguard for its servers.
This case was a matter of protection and privacy for the company’s customers. A customer is providing personal information in order to engage in business so Wyndham has a duty to protect that information. Having a higher security will ensure that hackers will not be able to breach the system and steal information. The FTC won the trial, and in doing so, made sure that a company had a high security to protect the customers.
Michael is a finance major at the Stillman School of Business, Seton Hall University, Class of 2019.
Sources:
FTC v. Wyndham Worldwide Corp.
Verdict From: https://www.ftc.gov/news-events/press-releases/2015/12/wyndham-settles-ftc-charges-it-unfairly-placed-consumers-payment